Lou DonofrioLast month, I was one of the 22,000 people who attended VMworld 2014. While RES Software was a sponsor and exhibitor in the Solutions Exchange, I was able to roam as an attendee at the keynotes and sessions. My goal was to learn some great new ways that the RES IT Store could continue to complement VMware technology for our many shared customers.

I gained some great insight into VMware’s technology, some of which I’d like to share here.

End User Computing at VMware

The shift in the last 12 months for VMware has been from night to day as they’ve been laser focused on the end user, a sentiment that we echo whole-heartedly. They first brought in Sanjay Poonen as the General Manager of the End User Computing (EUC) Group in August 2013. Poonen joined VMware from SAP and has aggressively built the EUC business with the addition of key personnel from Citrix (Sumit Dhawan and Bob Schultz), as well as several high profile technology acquisitions (Desktone, AirWatch, and CloudVolumes).

VMware’s EUC Group’s goal is “to secure virtual workspace for work at the speed of life” with desktop, mobile, content, and workspace services as the four areas where they want to be the undisputed #1. Per Poonen, “We will innovate focused and innovate fast.” That agile point was further emphasized by VMware’s CEO, Pat Gelsinger at the Key Note when he said, “We’re living in an increasingly liquid world, moving from rigid structures to liquid business.”

At RES Software, we couldn’t agree more. IT has to transition from gatekeeper to shopkeeper in order to keep up with this consumer-influenced, liquid best of vmworld smallbusiness landscape. From technology solutions to evolving user needs and desires, it has become essential for IT to be nimble in their delivery of services to the user. Technology like the RES IT Store, our proud Best of VMworld 2014 award finalist, is all about dealing with this move towards liquidity and the consumerization of IT Services.


AirWatch, which VMware acquired in January for ~$1.54B, was prominently featured at VMworld 2014. Per Channel Director, Kevin Keith, customers have doubled since Q1 of this year and AirWatch is investing three times as much its nearest competitor in research and development. The AirWatch mission is to simplify Enterprise Mobility Management (EMM).

Per Keith, customers want more than just Mobile Device Management (MDM) and require an EMM platform that manages mobile applications, devices, content, email and more in one. AirWatch’s contextual awareness allows IT to do things like limit data availability based on device location or to disallow a file download if DropBox is installed on a device.

The AirWatch integration with RES IT Store enables our shared customers to predict mobile services, automatically deliver, and return IT services to mobile airwatch devices using automation and self-service technology. More specifically, customers can:

  • Register devices
  • Install and uninstall applications
  • List, add and remove devices
  • Lock and unlock devices
  • Wipe devices
  • Send messages
  • Locate devices using GPS

This results in the reduction of service desk tickets, increased compliance, and stronger security.

VMware Horizon 6

VMware Horizon 6 was launched in April 2014 and dominated the VMworld sessions. Horizon 6 offers a single user experience to deliver desktops and apps tied to the software defined data center. Per Sumit Dhawan, VMware’s Senior VP and General Manager of Desktop Architecture, “current PC architectures are unsustainable as they exist today.” To combat this, VMware acquired Desktone last October and

CloudVolumes on August 20 of this year.

CloudVolumes allows personalized desktops at cost of a shared pooled infrastructure, which VMware claims results in 44% cost reduction when combined with Horizon 6 vs. VMware View prior to Horizon 6, and is a game changer for virtual desktops.

RES Workspace Managervdi is an ideal complement to VMware’s VDI and DaaS offerings. Our shared customers benefit from personalization at the user level, just-in-time configuration, enterprise-class security, and a consistent user experience across devices, locations and context.

VMware’s vCenter

vspherevCenter allows for the central management of multiple vSphere servers and virtual machines (VMs). The RES IT Store and RES Automation Manager are integrated with VMware’s vCenter. Using the RES IT Store and it’s easy to use user interface, IT administrators can deploy VM’s from templates, manage the VM power state, manage the VM properties, create a VM snapshot, revert a VM to a snapshot and delete a VM.


By complementing technologies from VMware, RES Software can improve ease of use and ensure the success of vSphere, AirWatch, and VDI deployments. That’s why we’re a technology partner of VMware and why we chose to be a sponsor at VMworld 2014. We look forward to continuing our technology partnership with VMware and returning to VMworld in 2015.aracer.mobi