Today we have launched the RES Success Center, our new state-of-the-art online resource designed to enable our customers and partners to be more successful in using our products. Your success means we at RES Software are honoring our promise of delivering outstanding products and exceptional services. Together with our global network of partners, we consider customer satisfaction our top priority.
The RES Success Center will be at the center of your online experience. Customers and partners can access all the information they need to leverage RES Software technology. This includes product and training information via a convenient self-service portal, as well as easy ways to connect with other customers or contact RES support. The new Success Center will replace our existing partner, support, and learning portals.
With the RES Success Center
- Stay up to date with product releases and updates
- Find answers to your questions more quickly with our interactive Q&A section
- Easily tap into the knowledge of RES Software experts globally
- Access comprehensive online training at your convenience
- Download the software and documentation you need from a single location
Seamless Customer Experience
We want everyone to have an Lolexceptional user experience that is personal and relevant to his or her needs. The RES Success Center is tailored especially for IT professionals like you who work hands on with our technology. You can gain significant value from faster and easier access to knowledge resources, peers and the RES Support Team.
We are dedicated to making your interactions with RES Software as seamless and valuable as possible – whether you contact us via email, twitter, speak to an RES Software support engineer over the phone, or visit success.ressoftware.com.
Our Support Team is unconditionally committed to your success by delivering fanatical support. The RES Success Center is one example of how we are constantly improving the resources available to our customers. Our high renewal ratings and impressive Net Promoter Score (NPS) show that our current customers are very satisfied with our support services, but our goal is to reach higher and make them even more productive. To read more about our Support Team and services, check out the blog post, The Art of Product Support.
Showing Love for our Partners
We have a vast network of partners who help customers all over the globe. For these partners, we have content available for both the technical and sales professionals who work directly with customers on behalf of RES Software. Partners will have better access to the sales tools and information that they need for their prospects, and technical experts can showcase their expertise by answering questions in the community forum. We strongly believe that bringing all experts together on one platform will benefit everyone.
Look out for your invitation to the RES Success Center or register at success.ressoftware.com to gain access starting today. Stay tuned, as this is just the beginning. There will be ongoing development over the coming months to continue our strive for excellence.