grant tillerHello Automators!

On behalf of the RES Software Product Management Team I am pleased to announce that RES Automation Manager 2014 Service Release 4 (SR4) is now available. You can download it here.



Integration in this Release:

 BMC BMC Remedy Integration Remedy is BMC Software’s IT Service Management tool. BMC Remedy is probably the most well-known and widely installed helpdesk tool worldwide.
 Maximo Enhancement to IBM Maximo Integration (Add work log) Maximo is IBM’s comprehensive enterprise asset management for asset lifecycle and maintenance management.
 BigFix IBM Endpoint Manager Integration. Formerly known as BigFix, IBM Endpoint Manager is a suite of tools that allow you to better manage physical and virtual Servers, Desktops, Laptops and Smart Devices.
 Softlayer IBM Softlayer Integration IBM’s cloud infrastructure service With data centers across North America, Europe, and Asia, customers can provision cloud resources where (and when) they need them.

Additional Enhancements, Improvements and Resolved Issues

The software and documentation are available in the Downloads section of the RES Success Center and is accessible to all customers with valid Solution Assurance. Please see the release notes for further information.

Here are the details of the specific files available:

RES Automation Manager 2014 SR4 Installer ( This is a roll-up of the Installation File, Upgrade Pack as well as any prerequisites that are needed (e.g., Microsoft .NET Framework 4)
RES Automation Manager 2014 SR4 ( This is the installation file for RES Automation Manager 2014 SR4. Use this to perform a fresh installation of RES Automation Manager.
RES Automation Manager 2014 SR4 Update ( This is the Upgrade Pack for RES Automation Manager 2014 SR4. Use this to update an existing installation of RES Automation Manager or RES Wisdom.
RES Automation Manager 2014 SR4 Non-Windows Agents This compressed file contains the latest agents for Unix, Linux and Mac OSX.
RES Automation Manager 2014 SR4 Release Notes Contains information about new features, changes, enhancements and fixes in RES Automation Manager.
RES Automation Manager 2014 SR4 Administration Guide The PDF version of the Administration Guide. Note – the online version is always available by clicking here

I am absolutely delighted with what the team has delivered in RES Automation Manager 2014 SR4, and am appreciative as always to our incredible Support, Engineering, Research & Development, and Integration Teams who worked hard to deliver this!

As always we, the Product Management Team, are looking forward to your opinions on this release! Tweet us at @ressoftware or post your comments here.

You will be hearing from my colleague Matt Kwiecinski soon about our integration advances and what this means for you!

But for now, keep automating!