The US Department of Homeland Security recently released a message to Windows users, recommending the immediate removal of Apple’s media player QuickTime. Two major security issues were discovered in the software – leaving systems defenseless against cyber-security dangers such as hackers. Apple’s last QuickTime update for Windows was released in January, and the company had been periodically fixing bugs over the past several years. The two security vulnerabilities recently found have caused Apple to end support for the product and they have stated that they won’t be releasing security patches to fix the known issues. According to security experts, there haven’t been reports yet of any active attacks against these vulnerabilities, but the only way to protect your Windows systems from potential attacks now is to uninstall it.

The story doesn’t end there, any application that relies on or integrates with QuickTime might be affected. Those applications will need to be assessed, and for most organizations, assessments and addressing any issues will take time – which will impact productivity and put their organizations at even greater risk. One example of this cascade affect is Adobe, who just issued a warning to their users because there are certain file formats their software can’t support yet without relying on QuickTime.

This type of scenario could potentially be a nightmare for IT organizations who don’t have a way to automate the discovery and removal of applications from their network quickly. To reduce the risk of data breaches or damage to system resources or business assets, an organization needs the ability to react quickly when security warnings are issued. Having the right solutions in place could make all the difference between getting hacked and keeping the business secure.

There is some good news!

Did you know that RES ONE Automation could help you with this QuickTime fiasco and others in the future?

Using RES ONE Automation, you can quickly and easily complete a software inventory across your organization, and in no time at all, you can ascertain how widespread your problem actually is.


You can then use the results from this inventory to target the specific devices that require your urgent attention. In the case of the Apple QuickTime scenario mentioned above, you may decide that you want to remove all instances of Apple QuickTime across the entire estate.


This is very quick and easy in RES ONE Automation – simply create a task to initiate the uninstallation of the application, and you’re good to go. You can even perform some additional clean-up actions like removing the mention of QuickTime from the registry, and the file system because often there will be ruminants of a program left over, even after it has been uninstalled “successfully”.


Let’s take a different Use Case though – assume that Apple had decided to maintain QuickTime, and in order to address the concerns around security had issues a new patch or update. Once again, RES ONE Automation comes to the REScue!

After we have performed our inventory and discovered which devices need our focus, we can then schedule a Task to update (or patch) the problem application and bring it back in to a compliant state again. The beauty of the solution is that you can schedule this to take place immediately, or alternatively operate inside a maintenance windows so as not to disturb user productivity during the working day.


You will find that our automation solution provides unparalleled capabilities, whether you need to react quickly to a fire drill or just automate routine tasks. If you are interested in reading more about RES ONE Automation’s lightweight automation capabilities visit