With the release of RES ONE Workspace 10.0, we unveiled the new RES ONE Workspace Management Portal, that streamlines IT’s workload. Now here’s a glimpse into how the RES ONE Workspace Management Portal makes it even easier for IT to configure, administer and maintain your digital workspace.
In this video, we show how easy it is to troubleshoot with Workspace Analysis to identify and correct common, everyday issues that come up for IT, like printer mapping and website security.
Service desk administrators can easily navigate user diagnostics and search event logs to quickly help workers get back to full productivity. This visibility and insight into the digital workspace helps IT improve quality of service by responding to issues faster. Logging changes to the workspace also supports compliance and security initiatives. (And, you’ll get a sneak peek of the website security portion of the Management Portal, so you can see how IT can better track user website activity.)