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Author: Grant Tiller, Director of Product Management

RES ONE Automation v10 – Now Available

March 20, 2017

Hello Automaters! I’m delighted to introduce Version 10 of RES ONE Automation – part of the RES ONE Enterprise family. There’s a lot of great information here on new features, so feel free to skip to the detailed section from the quick menu below or keep reading to see everything we’ve added « Read More

RES ONE Automation Now Supporting Windows Server 2016

November 28, 2016

Hello Automators! We are very pleased to announce the availability of RES ONE Automation 2015 Service Release 5 (SR5). This release includes support for Microsoft Windows Server 2016. What you will see in the console is that Windows Server 2016 now appears under the dropdown list of Operating System Versions « Read More

Automation with RES ONE and Setup Commander: A Perfect Combo

October 21, 2016

Here at RES, the Product Management team is often blown away by how our partners, consultants and customers use our software products. We love to see our technology used in ways that we’d never dreamt of – and believe me, we come up with some pretty extreme use cases ourselves. An essential « Read More

RES ONE Automation SR3 – Released Today 25th April 2016

April 25, 2016

Hello Automaters! This article is to inform you that there is a new Service Release for RES ONE Automation, and give you a bit of an overview as to what you can expect to find in it! Welcome to RES ONE Automation Service Release 3 The first thing to note « Read More

RES Could Solve your QuickTime Nightmare

April 21, 2016

The US Department of Homeland Security recently released a message to Windows users, recommending the immediate removal of Apple’s media player QuickTime. Two major security issues were discovered in the software – leaving systems defenseless against cyber-security dangers such as hackers. Apple’s last QuickTime update for Windows was released in « Read More

RES ONE Automation 2015 Now Available

July 28, 2015

On behalf of the RES Product Management Team, I am honored to announce the release of RES ONE Automation 2015. It has taken our committed R&D, engineering and QA teams 18 months of hard work, and I can’t wait for all of our customers to download and install this important « Read More

RES Automation Manager 2014 Service Release 4 Now Available

April 28, 2015

Hello Automators! On behalf of the RES Software Product Management Team I am pleased to announce that RES Automation Manager 2014 Service Release 4 (SR4) is now available. You can download it here.     Integration in this Release:   BMC Remedy Integration Remedy is BMC Software’s IT Service Management tool. « Read More

RES Automation Manager Service Release 3 is Now Available

January 5, 2015

Happy New Year from our team here at RES Software! We have been busy over the holiday testing, re-testing, and testing again the latest update for RES Automation Manager 2014. I am delighted to tell you that RES Automation Manager 2014 Service Release 3 is now available for your enjoyment! Of « Read More

RES Automation Manager 2014 Service Release 2 Now Available

September 9, 2014

RES Automation Manager 2014 SR2 is now available. You can download the software and documentation from the RES Support Portal. There are three downloads, with a login required, including: RES Automation Manager 2014 SR2 Installer - Use this to perform a fresh installation of RES Automation Manager. RES Automation Manager « Read More

Upgrading RES Workspace Manager

February 13, 2013

We are asked from time to time about upgrading from older versions of RES Workspace Manager to the latest and greatest versions. What is involved? What are the prerequisites? Is it simple? Here at RES Software, our awesome development team take pride in making the upgrade path as simple and « Read More