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Author: Lorena Crowley

RES Experts Year-End Roundup

December 20, 2016

One of our favorite things at RES is to see our partners and customers willing to share their best practices and successes using our technology with the rest of the RES community. While we know lots of posts and content gets shared out there in social universe, we wanted to « Read More

For the Service Desk, Self-Service and Face-to-Face Can Go Hand-in-Hand

December 22, 2015

Traditional service desk models are suffering in many organizations.  The complexity of IT environments combined with rising pressures from the workforce to be more agile often result in service desks falling short on expectations. The challenge goes beyond the service desk, though. Forrester reports that IT organizations are spending up « Read More

Getting VDI Right – The First Time

November 4, 2015

Although the pervasiveness of VDI never exactly met initial market expectations, we continuously work with customers who point-blank wouldn’t have met some of their strategic goals around mobility and flexible working without virtual desktops. Others have found a lot of value in the centralization and standardization that VDI offers. As « Read More

To Wear or Not to Wear? That’s the Wearable Tech Question

October 28, 2015

Part 4 of the Desktop Disruptions Series This is the last post in our Desktop Disruptions blog series, highlighting the major disruptive technologies that IT will likely face in the near future. Our latest disruption – wearable technology. Wearables are certainly different than the changing landscape of OS systems, cloud-based « Read More

Why Browsers Are About to Get a Lot More Complicated for Business

October 20, 2015

Part 3 of the Desktop Disruptions Series In previous posts, I’ve talked about the inevitable disruption that will be caused by Windows 10 and also explored some of the potential impacts of adoption of Office 365.  Today I’ll focus on the changing landscape of web browsers, and some likely implications « Read More

The Workspace Journey with Citrix + RES Continues

October 1, 2015

Citrix Workspace Cloud Comes to Life with Partner Blueprints As a long-standing Citrix Ready partner, RES is always looking for opportunities to help our joint customers deliver the most value to the business with their Citrix solutions by providing the most flexible and secure workspace for their workforce. Countless IT « Read More

Cloud-Based Office Apps: The New Standard?

September 23, 2015

Part 2 of the Desktop Disruptions Series Previously I touched on the impact that Windows 10 will have on many IT organizations. This week, as part of the desktop disruption series, we’ll be taking a look at another Microsoft offering that is shaking up enterprises – Office 365. Whether it’s « Read More

Lessons from VMworld 2015: Speed Trumps Size

September 15, 2015

VMworld 2015 took over San Francisco, and, as expected, the event was full of energy. It seems like the Solutions Exchange keeps growing larger and larger each year, meaning that VMware customers have an increasing number of partners and solutions at their fingertips to complement their VMware investments. On the « Read More

Windows 10: Softening the Sting

September 9, 2015

Part 1 of the Desktop Disruptions Blog Series For IT teams, it seems there is always an imminent project or time sensitive initiative creeping up that is threatening to derail both business-as-usual functions and hopes for focusing on strategic contributions to the business. This blog is the first of the « Read More

Does Your Company’s Culture Breed Innovation?

June 11, 2015

A company’s culture is often an elusive concept to describe, but a very obvious thing to witness in the day-in and day-out of doing business. My favorite attempt to define corporate culture comes from Terry Deal and Allan Kennedy who simply described it as “the way we do things around « Read More