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Author: RES Support

What if you’re not sure which RES Wisdom Agent to schedule a job to?

April 4, 2010

One of our new colleagues over at R&D had a test environment that contained two machines that were almost identical but, for testing purposes, could never be online simultaneously. So he always had to shut down the one machine before he could fire up the other. He has a task « Read More

RES PowerFuse and Printing explained. Part 2 – Troubleshooting and in depth background

March 24, 2010

Printer issues, always fun…… yeah, if you know where to look for. I would like to describe how to troubleshoot printer issues, using RES PowerFuse settings and logging, give in depth information where to look for within user configuration files and user registry and much more to get you on « Read More

We’ve opened a YouTube Channel!

March 12, 2010

We opened our own YouTube channel this week. We hope to provide you with more and more information by using this blog and showing you our videos. Currently there are three videos available. They are pretty basic but there is more to come! Please subscribe to our channel and stay « Read More

RES PowerFuse 2010 upgrade test scenarios

March 4, 2010

This blog will be interesting if you already have a RES PowerFuse 2008 environment running and want to upgrade to RES PowerFuse 2010. Especially if you do not have a test environment running yet to test the upgrade. And of course explore the new possibilities, features and enhancements of RES « Read More

Moving from a RES PowerFuse 2010 test envioment to a RES PowerFuse 2010 production enviroment

March 4, 2010

You now know how to build a good RES PowerFuse 2010 test enviroment, you are probably thinking about moving toward RES PowerFuse 2010 in a production enviroment. So you and your (key) users have tested RES PowerFuse 2010 and even better your company and users have accepted this enviroment and « Read More

Some best practices to take care of with RES PowerFuse

February 11, 2010

Some best practices for RES PowerFuse: 1. To prevent a denial of access when opening the RES PowerFuse Management Console, create a seperate account, make it member of the build-in full Technical Manager role. Logon to the domain with this special account (only in case of emergency) and try to « Read More

How to launch a RES Subscriber session together with Citrix Online Plugin

February 3, 2010

RES Subscriber offers a generic way to launch a Terminal Server / Citrix session, simple and effective: a command line. But HOW you will launch a session is up to your individual creativity. Commonly used commandlines are pointing a rdp file, ica file or PN.exe with application name. Quite straightforward « Read More

RES PowerFuse and Printing explained. Part I: Drivers

January 22, 2010

What is the role of RES PowerFuse regarding printer drivers? Only one simple answer: there is NO role for RES PowerFuse here at all. What is the role of RES PowerFuse regarding the connection of printer objects? RES PowerFuse delivers a list of printers to a Microsoft Windows API, which « Read More

Terminal Service Remote App single sign on

December 21, 2009

With the Release of Windows Server 2008, it is also possible to publish applications from a Microsoft Terminal Server. With RES PowerFuse it is possible to offer applications, which are delivered by multiple mechanisms. RES PowerFuse is also able to offer Microsoft Remote Applications in the users Start Menu. By « Read More

Sessions and/or servers freezing sometimes

December 15, 2009

One of the most frustrating problems you can experience as an administrator within your Terminal Server environment are occasionally freezing sessions or freezing servers. The user session or even the complete server is frozen for some time, in worst case the server will not respond anymore and needs to be « Read More