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Category: Tech Tips

RES IT Store: How to integrate into other RES Software products

February 27, 2014

It is possible to integrate the RES IT Store with other RES Software products, you can integrate with these products: – RES Automation Manager 2014 – RES Workspace Manager 2014 In this blog we briefly describe how to setup the IT Store integration with other RES Software Products, we start « Read More

RES IT Store Demo Series: Onboarding

February 19, 2014

Our video demonstration of the process of onboarding a new employee using the RES IT Store and automation with no manual intervention from IT. Join Karl Heisenberg on his first day of work at Quantum Inc and see how the RES IT Store will get all of his services ready for « Read More

How can you use LANDesk distributions with RES Workspace Manager 2014

February 17, 2014

As I promised in my previous blog post I will explain how you can use the new LANDesk integration feature within the RES Suite. I will show you in this article how you can setup the integration within RES Workspace Manager 2014.   Configuring the LANDESK integration   Well first « Read More

RES IT Store Demo Series: Self Service Mobile Number Change

February 10, 2014

Our video demonstration of the self-service capability of an employee using the RES IT Store and automation with no manual intervention from IT. Join Karl Heisenberg on his first day of work at Quantum Inc as he sets up his mobile number with Quantum and adds it to his email signature. « Read More

How to setup Microsoft IIS for the RES IT Store

February 6, 2014

In order to use the RES IT Store, IIS needs to be configured in a specific way. In this blog post we will describe how to install and configure Microsoft IIS on several Microsoft Windows Server editions. Installing Microsoft IIS for RES IT Store on Microsoft Windows Server 2012. Installing « Read More

How to setup for troubleshooting

January 8, 2014

“Power Is Nothing Without Control”. A slogan Pirelli has been using for quite a few years now. In motorsports it’s not just the amount of horsepower that determines whether you will win or lose a race.  You need traction as well to be able to corner or you’ll end up in « Read More

Microsoft App-V 5 Integration in RES Workspace Manager Part 2 – Create an App-V Management Infrastructure

July 7, 2013

In this next part of the App-V 5 series of posts I will show you a way to use RES Software products to create an App-V 5 infrastructure. Basically there are two major App-V 5 management solutions available; the App-V 5 Management and Publishing server and the Microsoft System Center « Read More

Microsoft App-V 5 Integration in RES Workspace Manager Part 1 – A first overview

July 5, 2013

Ok. It’s here! RES Workspace Manager 2012 SR3, including lots of new fun stuff like Microsoft App-V 5 Integration. Sounds cool, but how do we actually configure this? Part 1 of this Blog will give you an overview of the basics. This includes creating a managed App-V application in the « Read More

HOWTO: CREATE A USER ON THE SUPPORT PORTAL

June 13, 2013

When logged in to the Support portal with your own account, click on the ‘User Management’ link in the upper right corner of the screen:       The list on the left side of the screen will now show a list of users (if there are already users created) « Read More

Pinning part 3 – Pinning multiple websites to the Start Menu.

April 17, 2013

This is already part 3 of the pinning series and is considered as an addition to part 1 and part 2 about pinning to the Microsoft Windows Start Menu and Taskbar. The article was born to a recent question we are getting at support and newly introduced technologies made a « Read More