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Category: Tech Tips

Backup the RES HyperDrive Appliance

November 7, 2012

One of the questions we are getting about the RES HyperDrive is on how to backup the RES HyperDrive Appliance when you are using local storage. I’ll cover a few options in this blog, namely these: – Backup through a backup solution – LUN snapshotting First of all, you only « Read More

How-to add Keyboard layouts to the language bar.

September 24, 2012

Imagine the following situation, you are getting new employees from a different country and they need to use a different keyboard layout. As service minded as you are you decide to add the keyboard layouts to the language bar, but what’s the best way to configure this? Well you are « Read More

How to Rip and Replace your RES HyperDrive Virtual Appliance

September 19, 2012

After the blog article on How to install the RES HyperDrive Virtual Appliance we decided that a RES HyperDrive Virtual Appliance upgrade blog article would come in handy. In this article we explain how you can do an upgrade (Rip and Replace) of your current RES HyperDrive Virtual Appliance to « Read More

Using RES Virtual Desktop Extender with VMware PCoIP

September 5, 2012

Introduction RES Virtual Desktop Extender (VDX) is compatible with VMware View including both protocols, Microsoft RDP and VMware PC-over-IP (PCoIP). Installation RES VDX requires the installation of the VMware Virtual Printing option during the VMware View Agent install as shown in the screenshot below. This is required in order for « Read More

Dynamic E-mail Signatures

September 5, 2012

Introduction RES Workspace Manager has provided the unique ability to provide context aware Outlook E-Mail Signatures. This allows a more customized Outlook e-mail signatures and has the ability to fill in information if it exists for a particular user while allowing the IT administrator to not have to worry about « Read More

Securing User Data on Shared Devices with RES Workspace Manager

September 5, 2012

Introduction Typically, only one user will use a desktop or laptop, but sometimes these devices are used by multiple people. These types of devices require an additional level of security compared to traditional single user devices due to the fact that it contains multiple users’ data. Enter in RES Workspace « Read More

Where to look when troubleshooting E-mail Settings

August 14, 2012

E-mail Settings is one of the many used features of RES Workspace Manager. It is an easy and quick way to configure the MAPI profile which is used by Microsoft Outlook. But even easy things might sometimes not behave as desired and you have to start troubleshooting. Customers regularly ask « Read More

Design recommendation: Application management

August 1, 2012

RES Workspace Manager supports many levels of application management. In this post, I will provide configuration guidelines to address the level of application management for your organization. First let’s summarize the options that are related to application management. Windows Shell shortcut creation ‘Replace all unmanaged shortcuts’ takes full control over the « Read More

RES HyperDrive configuration guidelines

June 21, 2012

Since the release of RES HyperDrive, we’ve been contacted by lots of enthusiastic people who are using RES HyperDrive. The most questions we received were about the configuration. In this article I will describe some guidelines for configuring the RES HyperDrive appliance. Configuration of the RES HyperDrive appliance After starting « Read More

Local caching of User Settings

June 21, 2012

With the introduction of RES Workspace Manager 2012 we introduced a brand new dimension of User Settings. Locally Cached User Settings! Where we were used to save User settings on a network share, it is now possible to cache those settings locally. This local caching has several benefits, especially when « Read More